Privacy Policy
Last updated: February 26, 2026
This Privacy Policy describes how eBoxr LLC ("we", "us", or "our") collects, uses, and protects your information when you use Stitch'n Craft (the "Service").
1. Information We Collect
Account Information
When you create an account, we collect your email address and password. If you sign in via Google or Apple, we receive your name and email from the provider.
Profile Information
You may optionally provide your display name, bio, and preferred language.
Usage Data
We collect information about how you use the Service, including projects created, patterns viewed, and feature usage. This helps us improve the platform.
Payment Data
Payment processing is handled by Stripe. We do not store your full credit card number. We receive transaction confirmations and subscription status from Stripe.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process transactions and send related notifications.
- Respond to your requests and support inquiries.
- Send important updates about the Service (e.g., policy changes).
3. Third-Party Services
We use the following third-party services:
- Stripe — Payment processing. See Stripe's privacy policy.
- Google OAuth — Optional sign-in. See Google's privacy policy.
- Apple OAuth — Optional sign-in. See Apple's privacy policy.
We do not sell your personal information to third parties.
4. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
5. Data Deletion
You can delete your account at any time from your profile settings. You may also request deletion of specific data by contacting [email protected].
6. Cookies and Tracking
We use essential cookies for session management and authentication. We do not use third-party advertising trackers.
7. Data Security
We implement appropriate security measures including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data.
- Export your data in a portable format.
To exercise these rights, contact [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
eBoxr LLC
[email protected]